For any queries, please get in touch with us via the
Contact Us Form or alternatively you can call or email us:
Main Call Free Number: 0800 030 004
StrataNet Internet Enquiries: firstname.lastname@example.org
Tickets should be submitted through the customer portal first.
If your issue is urgent please contact support on 09 551 6868
during business hours 08:00am – 05:30pm Monday – Friday.
Facebook Messenger is also available after hours and we normally respond within 1 hour.