StrataNet

Internet Service Providers

Minor Outage - Now Resolved

Minor Outage - Now Resolved

Posted by Ryan Newman on 06 Jan 2017 15:18:54 | 0 Comments

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There was a minor outage between 2:45pm and 3:10pm affecting some customers.

An air conditioning motor on site burnt out causing a minor fire. The entire sites power was shut off as electricians/fire brigade worked to resolve the issue and our UPS batteries were completely drained in the process.

Understandably site access was restricted but power was reinstated at 3:10pm resulting in a 25min outage. 

We apologise for any inconvenience over this time but are happy with the speed of resolution for something of this nature.

I hope you are all enjoing the new year weather and have had / are still having a great break.

Kind regards,

The Team @ StrataNet


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